
At Sydney Fraiser
At Sydney Fraiser, we take pride in ensuring all customers are satisfied with their purchase.
We offer free size replacements and hassle-free returns.
If you have any questions, please reach out to our friendly customer service team at support@sydneyfraiser.com.
FAQs
We offer shipping to the United Kingdom, United States, New Zealand, Australia, and Canada.
Orders typically arrive within 6-11 business days from the time of purchase. For more details, please refer to our full Shipping Policy HERE.
Our full size guide can be found in the footer section in "General", or click HERE
Yes, you can edit or cancel your order within 3 hours of purchase by contacting us at support@sydneyfraiser.com. See our full Shipping Policy for further details.
We accept the following payment methods:
- Major credit cards (Visa, Mastercard, American Express)
- Apple Pay and Google Pay
- Shop Pay & Union Pay
All transactions are processed in your local currency.
We offer a 14 day money back guarantee. So if you don't like your item, you can return it within 14 days of delivery for a full refund.
If this is the case, please reach out to our friendly support team at support@sydneyfraiser.com.
Our customer support is available Monday to Friday: 9 a.m. to 8 p.m. Please contact us at support@syndeyfraiser.com.
Average answer time: 24h